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Email support
Get help with technical issues and general questions.
support@kiran.appResponse within 24 hoursGet in
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Common Questions
Common questions about reaching our teams.
How quickly can I expect a response?
Support enquiries are answered within 24 hours on business days. Sales and investor relations typically respond within the same timeframe. For urgent technical issues, Enterprise customers have access to priority support.
Do you offer phone support?
Phone support is available for Enterprise customers with dedicated account management. For all other enquiries, email and our contact form are the fastest ways to reach us.
What information should I include in my support request?
Please include your operating system, Kiran version number, and a detailed description of the issue. Screenshots or error messages are also helpful. This information helps us resolve your query more efficiently.
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